Shipping Policy

 

SHIPPING POLICY
DATE OF LAST UPDATE: November 24, 2022

Shipment processing time:
All orders are processed within 3 business days.

Shipping delivery estimated:

Shipping method Estimated delivery time Shipment cost
Standard Shipping 3-11 business days Free

USA: Currently we only ship to the United States and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.

Shipment confirmation and order tracking:
When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes
Solid Rock Designs is not responsible for any customs and/or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages
Solid Rock Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
Solid Rock Designs does not ship internationally.

Still have questions about shipping? Contact customer service at info@solidrockdesigns.com

Solid Rock Designs
Re: Customer Support
138 50th Ave Ct, Greeley, CO, 80634